Skip links

Elena Carpenter

Change management specialist making people and process change work for humans.

Elena helps your team to build trust and buy-in for the change you’re seeking, observe and understand your current challenges, and design and implement solutions for process improvement.
With over 25 years’ experience in training, coaching, process improvement, support and operational management, Elena’s career has taken her to Lloyds, The University of Cambridge and a number of national and local charities. Most recently at non-profit impact consultancy New Philanthropy Capital, where she led the organisation through key operational changes including financial management systems and process improvements.
Elena’s experience allows her to focus on both systems and behaviour change, getting to the nexus of people, process and culture – the three areas crucial for effective change management.