Engaging Customer Experiences
Engaging Customer Experiences: How to Positively Influence Your Customer Service
The ONE Group in partnership with customer service and motivation gurus; Rachel McIntyre and Shaun Beck, bring you this latest interactive session on how to build the engagement of your customer-facing team both internally and externally. Learn how identifying core customer excellence principles and adaptive customer interactions can be a key differentiator for your organisation and, most importantly receive some practical tips on how to influence for success.
- RIBA East – Inclusive design: small changes, big impact
- Sep 15 2020
- 02:00 PM - 04:30 PM